Decision Making Essay

The decision making approach that will be employed by the organization is based on a model where all members of the organization will be involved. A decision is made when the organization is faced with some problems in its operations or when the organization plans to redraw its operation so as to plan for the future. The top management, after realizing the need for change on the specified areas that may either be controversial or whose effect is organization wide, instigates a research that will involve all the members of the organization including the investors. The research must be through in that it should analyze the internal operational environment, the industry conditions, market trends and predicts any change in the environment. Moreover, the research must accurately determine the compatibility of the range of opinions and thus solution to the organizational culture and their profitability or effects on the organization productivity. The findings must be presented before the board of management who will ascertain the viability of the solutions and choose the one that best address the needs of the organization and is sustainable with respect to its resources. The board will at all time be constituted of all stakeholders in the organization including departmental representatives, departmental heads, top managers, trade union representatives and investors each of whom have equal right of expressing their points of view. The top management is charged wit the responsibility of evaluating the recommendations made by the research team and ensuring that the whole organization implements the decisions passed. The organization understands that in any community where the members are actively involved in any form of economic or social undertaking that involves their interaction and varied output, problems must always be present. The organization adopts the Osborne-Parnes problem solving methodology that is based on creativity. The first stage in the solution of a problem is the determination of the goals and challenges that the organization works for. After which the management is charged with the responsibility of instructing the research teams to find all data, facts and emotional responses involved. The data and findings will help in bringing out the problems that will affect the achievement of the goals. In clarification of the problem the two main concerns are the needs that should be addressed and the problems that should be focused on. The decision in this phase is based on the perceived impact of the problems as per the research findings. The next stage is the generation of ideas which involves all stakeholders in the organization. The research department and teams are responsible for the implementation of the idea generation process. The main concern at this stage is finding out all the solutions to the problems without any consideration of their effectiveness. The main methodology in the generation of ideas is brainstorming which is implemented in groups. The next stage is implemented by the board of management with the help of the research teams. The main concern at this stage is finding out how the solutions can be made better. Pareto analysis is used in determination of the best method though the implementation of a cause effect analysis will also aid in determining a range of good solutions to the problems. The last phase is a decision making process as the whole organization takes step that are aimed at implementation of the solutions. The decision making model is adopted in this last phase. ii. Behavior The organization appreciates the effects of behavior on the operations and other aspects such as investor confidence and the respect the organization will receive from all in the organization. The employees and all stakeholders will at all time endeavors to uphold a code of conduct that is respectful of their colleagues and all that they may relate to in the course of their activities. The main methodology that will be used in the assessment of the organization employees’ behavior is based on Osborne-Parnes approach. The methodology involves the creation of a code of behavior that all employees are expected to follow. Research is then undertaken to establish the organization behavior with the aim of establishing its relationship and association to the code of behavior. Conformance and other areas of divergence are accurately determined and their exact nature established. The causes of the divergence must be determined through wide research and the results presented to either the top management or to the department heads depending on the level of the investigation and who instigated it. The impact of the diversion on the end consumer of the services and product is determined and the impact on the organization’s operation and thus productivity noted. The problem solving mechanism is then applied to solve the area of divergence and any anomalies in the code of behavior corrected.